Help us diagnose the problem!


On the support page, select "New Support Ticket"



On the New Support Ticket, provide your email, a brief description, and attach any relevant images or videos so that our friendly staff can assist you. 


Here is an example:



Once you've filled in the required information, select "Submit"


If this doesn't work for you, please contact us at one of the following:


AUUSA
[email protected] [email protected] 
1300 489 816 800 983 1047
NZUK
[email protected] [email protected] 
0800 025 4670 808 189 0084