Help us diagnose the problem!
On the support page, select "New Support Ticket"

On the New Support Ticket, provide your email, a brief description, and attach any relevant images or videos so that our friendly staff can assist you.
Here is an example:

Once you've filled in the required information, select "Submit"
If this doesn't work for you, please contact us at one of the following:
| AU | USA |
| sales@artistguitars.com.au | sales@artist-guitars.com |
| 1300 489 816 | 800 983 1047 |
| NZ | UK |
| sales@artistguitars.co.nz | sales@artistguitars.co.uk |
| 0800 025 467 | 0 808 189 0084 |