General Enquiries

General Enquiries

Is there an issue with your product?
Help us diagnose the problem! On the support page, select "New Support Ticket" On the New Support Ticket, provide your email, a brief d...
Wed, 15 Dec, 2021 at 1:03 PM
Did you receive the wrong item?
On the support page, select "New Support Ticket" On the New Support Ticket, provide your email, your order number, an image of the item r...
Thu, 9 Sep, 2021 at 2:17 PM
Is your order past its ETA?
On the support page, select "New Support Ticket" On the New Support Ticket, provide your email, your order number, and a brief descriptio...
Mon, 6 Nov, 2023 at 12:37 PM
Only received half your order?
In general, Larger items tend to arrive Later than smaller items. For example, a GA10X usually arrives before an STH. Check out this video to explain: ...
Thu, 9 Sep, 2021 at 2:17 PM
I need some help choosing
The best step here is to go to our local website, and contact our live chat.  To do so, Click the link below to go to your country, and then select the ...
Thu, 9 Sep, 2021 at 2:17 PM