On the support page, select "New Support Ticket"
On the New Support Ticket, provide your email, your order number, and a brief description of the issue. If possible, please also include your tracking number
We will then contact the courier, and create a follow up for you
Here is an example:
Once you've filled in the required information, select "Submit"
If this doesn't work for you, please contact us at one of the following:
AU | USA |
[email protected] | [email protected] |
1300 489 816 | 800 983 1047 |
NZ | UK |
[email protected] | [email protected] |
0800 025 467 | 0 808 189 0084 |