Shipping

If you need any help with shipping or delivery.

Do You Ship Internationally?
International Stores and Shipping Internationally Artist Guitars has online stores for our customers in Australia, New Zealand, the United Kingdom and t...
Wed, 15 Dec, 2021 at 1:17 PM
My Order Hasn’t Arrived
Shipping Delays All orders that are placed with us are usually dispatched within 1 business day. If you place an order before 12pm, that order is dispat...
Mon, 6 Nov, 2023 at 12:37 PM
One Of My Parcels Arrived, But The Others Are Missing
Shipping Orders with Multiple Boxes When we dispatch orders from our warehouse, it creates what’s referred to as a “Consignment Note”. These consignme...
Wed, 15 Dec, 2021 at 1:17 PM
If I Order a Product Today, When Will It Arrive?
How to use the Shipping Estimate Calulator At Artist Guitars, we are constantly picking and packing orders from our warehouse to ensure that they get in...
Wed, 15 Dec, 2021 at 1:17 PM
I Received My Product and It Was Damaged
Damaged on Arrival? Don't Worry! We've got you covered! Receiving an item you’ve waited for and are excited to use, only to open the box and see...
Wed, 15 Dec, 2021 at 1:17 PM
Can I Track My Order?
How to Track Your Parcel Most orders made at Artist Guitars come with free tracked shipping. When the order has been dispatched from our warehouse, you ...
Thu, 16 Dec, 2021 at 12:49 PM
NZ ONLY – I Only Received 1 Tracking Number, But My Order Has 2 Parcels
New Zealand Tracking Numbers For our customers in New Zealand, an issue we have been experiencing is that they’re only sent 1 tracking number, even when...
Wed, 15 Dec, 2021 at 1:17 PM